The Safari App | Christ Is The Answer Ministries (C.I.T.A.M)
Christ Is The Answer Ministries (C.I.T.A.M) is committed to protecting your privacy and handling Personal Data with care, integrity, and transparency. This Privacy Policy explains how we collect, use, store, share, and protect your Personal Data when you use The Safari App and related digital services (“Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the Processing of your Personal Data as described herein, subject to your rights and choices under applicable law.
Table of Contents
Personal Data means information relating to an identified or identifiable natural person.
Processing means any operation performed on Personal Data, such as collection, storage, use, disclosure, or deletion.
Data Subject is the person whose Personal Data is processed. Controller refers to C.I.T.A.M, unless stated otherwise.
Child means a person under 16 years of age (or higher where required by law).
We process Personal Data lawfully, fairly, and transparently. We limit Processing to specific purposes and collect only what is necessary to deliver and improve the Services. We take reasonable steps to keep data accurate and up to date where appropriate.
We apply storage limitation by retaining data only as long as needed, and we use safeguards to protect confidentiality, integrity, and availability of Personal Data.
When you create an account or use community and learning features, you may provide information such as your name, email address, profile details, assembly/ministry affiliation, and other information you choose to submit. If you enrol in courses or participate in groups, we may store related participation records to provide the Services effectively.
When you use the Services, we may collect technical data such as IP address, device/browser information, approximate location derived from IP, timestamps, and activity logs. This helps us secure the platform, prevent abuse, troubleshoot issues, and improve performance and reliability.
Where payments, security monitoring, email delivery, or analytics tools are enabled, we may receive limited data from those providers (for example: payment confirmation, fraud alerts, email delivery status, or aggregated usage metrics). We use such data only for operating and safeguarding the Services.
We use Personal Data to operate, maintain, and improve the Services, including managing accounts, enabling participation in groups and ministries, delivering course content, and supporting communication and notifications. We also use data to provide customer support and respond to enquiries.
Where giving, payments, or subscriptions are enabled, we process relevant data to facilitate those transactions and maintain appropriate records.
We may also use certain data to protect platform integrity (for example: preventing spam, fraud, or unauthorised access).
We process Personal Data based on one or more lawful grounds, depending on the situation. This includes processing necessary to provide Services you request (contractual necessity), processing required by law (legal obligation), and processing needed for the legitimate interests of operating a secure and effective platform (such as preventing abuse and improving service reliability).
Where required, we rely on your consent (for example, where you choose to receive certain communications). You may withdraw consent at any time, but this does not affect the lawfulness of Processing prior to withdrawal.
We do not sell your Personal Data. We may share limited data with trusted service providers who support hosting, security, analytics, communications, and payment processing. These providers are required to protect Personal Data and use it only to deliver the relevant services.
We may disclose Personal Data where required to comply with legal obligations, lawful requests, safeguarding requirements, or to protect users, the Services, and the public. Where service providers process data outside your country, we apply reasonable safeguards consistent with applicable data protection laws.
We use reasonable technical and organisational measures to protect Personal Data from unauthorised access, loss, misuse, or alteration. These measures may include secure communication protocols (HTTPS/TLS), access controls, and system monitoring.
Access to Personal Data is limited to authorised personnel and trusted providers who require it for legitimate operational purposes.
While we take security seriously, no method of transmission or storage is completely secure; where required, we will notify affected users and relevant authorities of reportable breaches.
We retain Personal Data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, security, and operational requirements. Retention periods depend on the nature of the data and the context in which it was collected.
When data is deleted from active systems, it may remain temporarily in secure backups. Backup data is not actively processed and is permanently deleted as backups are rotated.
Subject to applicable law, you may have the right to request access to your Personal Data, correct inaccurate data, request deletion, restrict certain processing, object to processing in specific circumstances, and request portability where applicable.
We may require reasonable verification to protect your account and Personal Data, and we will respond in line with applicable legal requirements.
Where available, you can manage privacy requests through our self-service tools. These tools allow you to request a copy of your data (data portability) or permanently delete your account and Personal Data from the active system.
Deletions are intended to be irreversible from active systems. Some information may remain temporarily in secure backups and will be removed as backups are rotated, subject to legal requirements.
We use cookies and similar technologies to operate the Services, remember preferences, improve performance, and understand usage patterns.
You can control cookies through your browser settings, but disabling cookies may affect certain features.
Where analytics tools are enabled, information is typically collected in an aggregated form to measure traffic and usage trends.
If you choose, you may use browser or provider tools to limit analytics tracking.
The Services are not intended for unsupervised use by children. We do not knowingly collect Personal Data from children without appropriate parent/guardian involvement. Parents and guardians are responsible for supervising a child’s use of the Services and guiding appropriate participation.
We may update this Privacy Policy to reflect changes in practices, legal requirements, or the Services. Updates will be posted on this page and the “Last updated” date will be revised. Continued use of the Services constitutes acceptance of the updated policy.
This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Kenya, without prejudice to mandatory data protection rights that may apply in other jurisdictions.
For privacy and data requests, contact:
privacy@thesafari.app
Last updated: 05 January 2026